Making an Appointment

Our office accepts passport applications BY APPOINTMENT ONLY:

• Each applicant requires a separate appointment.
• Official passport photos can be taken at the time of appointment.
• Please plan to arrive 10 – 15 minutes prior to your appointment time.
• Forms are available in the Passport Services office, but you are strongly encouraged to download and complete your application form prior to coming to the office.
• We strongly encourage you to review the travel.state.gov website thoroughly before visiting Passport Services at NC State, particularly if you have any unusual circumstances or questions, so that you arrive to your appointment prepared with everything you need.

Make an Appointment

Walk-in hours for Renewals and Photos:

We offer walk-in hours for assistance with Renewal applications (click here for instructions and to see if you qualify) and for U.S. Passport photos. Photos are $16.09 and payable by debit card, credit card, check, or money order (made payable to NCSU Passport Services.)

• Mondays: 2:00 p.m. – 4:00 p.m. (Walk-in hours cancelled Monday, January 20 due to MLK day.)

Walk-in hours for Photos ONLY:

Photos are $16.09 and payable by debit card, credit card, check, or money order (made payable to NCSU Passport Services.)

• Mondays: 5:00 p.m. – 7:00 p.m. (Walk-in hours cancelled Monday, January 13 due to illness and Monday, January 20 due to MLK day – sorry for the inconvenience.)
• Thursdays: 5:00 p.m. – 7:00 p.m.

Our office will be closed during University Official Holidays/Closings. View the calendar for a complete list of closings. 

Appointment Hours for Passport Applications

• Mondays, 9:00 a.m. – 1:00 p.m.
• Tuesdays, 9:00 a.m. – 1:00 p.m. and 5:00 p.m. – 8:00 p.m.
• Wednesdays, 9:00 a.m. – 1:00 p.m. and 5:00 p.m. – 8:00 p.m.
• Thursdays, 9:00 a.m. – 1:00 p.m.
• Fridays, 9:00 a.m. – 1:00 p.m.

If you need your new passport in a hurry:

Our office is an official Passport Acceptance Facility, just like many post offices. The fastest service any local Passport Acceptance Facility can offer is “Expedited Service”, which allows you to receive your passport within 2-3 weeks (for an additional $60 fee). If your travel plans require a new passport sooner than three weeks, you will likely need to go instead to a regional Passport Agency (instead of a local Passport Acceptance Facility like us) – the nearest Passport Agencies are in Washington, DC or Atlanta, GA, and appointments are required. For more information, we strongly encourage you to always consult the Department of State’s official webpage travel.state.gov rather than other websites, many of which are misleading and selling unnecessary services. Here is the Department of State’s webpage for getting a passport in a hurry: https://travel.state.gov/content/travel/en/passports/get-fast.html

You can also contact the Department of State’s official National Passport Information Center (NPIC) toll free at 1-877-487-2778 (TDD: 1-888-874-7793) or by email at NPIC@state.gov

Accessibility

If you require disability-related accommodations for your passport appointment, please contact passport-services@ncsu.edu or 919-515-2249 to arrange services. Early requests are strongly encouraged to allow sufficient time to meet your access needs. A minimum of two business days notice is required to ensure accommodation.

Refund Policy

All fees are non-refundable. If photos taken at the NC State Passport Services office were rejected, please bring the rejection letter from the Department of State and we will re-take photos at no charge during our regular passport acceptance hours or walk-in hours.