Passport Services

NC State's Passport Services office is an official passport acceptance facility open to students, employees, and the public.

Application and Fee Information

*Each passport application requires a payment by CHECK or MONEY ORDER,
made payable to the US Department of State*

  • First-Time Adult:
  • Minors:
  • Naturalized Citizens:
  • Renewals:
    • Your passport may qualify for “Renewal” if it meets ALL of these requirements:
      – It was issued within the last 15 years;
      – It was issued when you were age 16 or older;
      – It is undamaged (other than normal “wear and tear”); AND
      – It was either issued in your current name or you plan to include official documentation of your name change with your application (such as an original or certified copy of your marriage certificate, divorce decree, or court order of your name change.)
    • If you meet ALL these qualifications, you can submit your own renewal application through the USPS mail and do not require an appointment at a passport acceptance facility. (If you do not meet all the qualifications, you will need to follow instructions above for the “First-time Adult”). If you would like to purchase photos from us for your renewal, you are welcome to visit during either our walk-in photo hours or renewal assistance hours. If you would like for us to review your renewal application prior to mailing it, we can assist you during our Renewal assistance hours only. Carefully review these instructions before visiting our office during renewal assistance hours.
  • If you need your new passport in a hurry

    Our office is an official Passport Acceptance Facility, just like many post offices. The fastest service any local Passport Acceptance Facility can offer is “Expedited Service”, in which you are expected to receive your passport within 2-3 weeks (for an additional $60 fee). If your travel plans require a new passport sooner than that, you will likely need to go instead to a regional Passport Agency (instead of a local Passport
    Acceptance Facility
    like us) – the nearest Passport Agencies are in Washington, DC or Atlanta, GA. Appointments are required. For more information, we strongly encourage you to always consult the Department of State’s official webpage travel.state.gov rather than other websites, many of which are misleading and selling unnecessary services. Here is the Department of State’s webpage for getting a passport in a hurry: https://travel.state.gov/content/travel/en/passports/get-fast.html

    You can also contact the Department of State’s official National Passport Information Center (NPIC) toll free at 1-877-487-2778 (TDD: 1-888-874-7793) or by email at NPIC@state.gov.

Making an Appointment

Our office accepts passport applications BY APPOINTMENT ONLY

  • Each applicant requires a separate appointment.
  • Official passport photos can be taken at the time of appointment.
  • Please plan to arrive 10 – 15 minutes prior to your appointment time.
  • Forms are available in the Passport Services office, but you are strongly encouraged to download and complete your application form prior to coming to the office.
  • Review the travel.state.gov website thoroughly before visiting Passport Services at NC State; having an application properly prepared and carefully submitted can greatly reduce the odds of it being returned or delayed.
  • Please make an appointment by clicking the red “Make an appointment” button below.

Make an Appointment

Appointment Hours for Passport Applications

  • Mondays, 9:00 a.m. – 1:00 p.m.
  • Tuesdays, 9:00 a.m. – 1:00 p.m. and 5:00 p.m. – 8:00 p.m.
  • Wednesdays, 9:00 a.m. – 1:00 p.m. and 5:00 p.m. – 8:00 p.m.
  • Thursdays, 9:00 a.m. – 1:00 p.m.
  • Fridays, 9:00 a.m. – 1:00 p.m.

Walk-in Photo and Renewal Hours:

We offer walk-in photo hours for U.S. passport photos as well as walk-in hours for assistance with Renewal applications for those who qualify for Renewal (see above). Photos are $16.09 and payable by debit card, credit card, check, or money order (made payable to NCSU Passport Services.)

Photos and Renewals:

  • Mondays: 2:00 p.m. – 4:00 p.m.

Photos ONLY:

  • Mondays: 5:00 p.m. – 7:00 p.m.
  • Thursdays: 5:00 p.m. – 7:00 p.m.

Our office will be closed during University Official Holidays/Closings. View the calendar for a complete list of closings. 

Accessibility

If you require disability-related accommodations for your passport appointment, please contact passport-services@ncsu.edu or 919-515-2249 to arrange services. Early requests are strongly encouraged to allow sufficient time to meet your access needs. A minimum of two business days notice is required to ensure accommodation.

Refund Policy

All fees are non-refundable. If photos taken at the NC State Passport Services office were rejected, please bring the rejection letter from the Department of State and we will re-take photos at no charge during our regular passport acceptance hours or during our photo only business hours.

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